Full Time

Crew Supervisor

First Call Restorations

Red Deer, Alberta $22–$32/hr Today

About this role

Crew Supervisor - Red Deer, Alberta

This is a full-time position in Red Deer. The wage range for this position is $22.00 – $32.00 per hour.

About the role
As the Crew Supervisor, you'll be responsible for working alongside, leading, and training restoration crews on disaster recovery projects, including water, fire, mold, asbestos, and storm damage restoration from start to finish. This role ensures that work is completed safely, efficiently, and to company and industry standards while providing excellent customer service to clients during stressful situations.

You will oversee technicians, ensure safety and quality standards are met, communicate with project managers, and represent the First Call Restorations Ltd brand with professionalism and positivity.

This is a field-based role.

Responsibilities
• Lead daily on-site restoration and mitigation activities (water, fire, mold, sewage, and demolition, etc.).
• Supervise and train restoration technicians, ensuring team adherence to safety and company policies.
• Train staff in job site preparation and conduct side inspections to ensure standards are met.
• Monitor job quality for compliance with procedures, safety, and industry standards (IICRC).
• Communicate effectively with project managers, homeowners, and subcontractors regarding job progress.
• Ensure and maintain all required documentation in company systems, as well as overseeing and reviewing employee completed documents for completeness and accuracy.
• Manage job site setup, equipment placement, moisture readings, and daily progress updates.
• Maintain vehicles, tools, and equipment to ensure readiness and safety compliance.
• Perform after-hours emergency services on a rotating on-call schedule.
• Travel within Alberta may be required to support projects in multiple service areas.

Qualifications
• Minimum 2 years of restoration with at least 1 year in a lead or supervisory role.
• IICRC certifications (WRT, ASD, FSRT, AMRT) are strongly preferred.
• Knowledge of mitigation, abatement, and rebuild processes.
• Valid driver’s license and clean driving record.
• Strong leadership, communication, and organizational skills.
• Ability to work in physically demanding environments and manage multiple projects simultaneously.
• Proficient with mobile reporting apps and digital documentation.

What we offer
• First Call Restorations Ltd. has been dedicated to restoring properties and peace of mind in Central Alberta since 2001, ensuring that after disaster strikes, you can return to a safe and comfortable environment. We believe that our work truly matters, and every member of the First Call Restorations team plays a crucial role in making that happen.
• What makes us different? We put our customers first. As a local independent restoration contractor, every customer matters to us, and our service is the center of focus.
• Benefits Include:
• Dental care
• Extended health care
• Life insurance
• Vision care

How to apply
Apply through this posting with your resume.

At a glance

Employment type: Full Time
Wage: $22–$32/hr
Location: Red Deer, Alberta
Language: English
LMIA sponsorship: Not offered
Relocation help: Not offered
Industry: Construction / Trades
Applications close: Dec 28, 2026

About First Call Restorations

We are a local family business that has been serving the Central Alberta area since 2001. It is our mission to ensure an easy restoration and clean-up experience for you and your home or business. Handling both residential and commercial restoration customers, no job is too big or small.
We specialize in full-service restoration for all types of property loss like Flood/Water, Fire, Wind, Mould, Sewer, Vehicle Impact, board-up services and more. Recognized as a valued partner in the insurance restoration industry, our professional, experienced and certified Project Managers will work with you and/or your insurance representative to make the clean-up process as smooth and worry-free as possible.
As well as our Project Managers, our on-site staff are all fully qualified to meet your needs. Emergency response includes stabilizing the environment around your property and installing necessary equipment to prevent further damage. The need for prompt, experienced and professional help with the proper equipment can result in substantial savings and reduction in business interruption.

Our trained restoration technicians are on call to address your emergency damage or to schedule an appointment to address smaller issues that can turn into larger problems.

First Call’s foremost goals are to preserve and restore order while mitigating further damages when a crisis occurs. We work to put things right – the right way – the quick way - each and every time!

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